DJI Phantom 3 FAQ (Frequently Asked Questions & Answers) (Updated Feb. 2016)
Updated Feb. 2016
The Phantom 3 is one of the simplest drones you can buy, but even the most skilled drone pilot needs a little help sometimes. Here are a list of frequently asked questions and answers about the DJI Phantom 3.
What is the difference between the Phantom 3 Professional and the Phantom 3 Advanced?
The biggest difference between the Phantom 3 Professional and the Phantom 3 Advanced is the camera. The Phantom 3 Professional comes with a pre-installed 4k cameraand the Phantom 3 Advanced is capable of shooting at resolutions up to 1080p60. Both models shoot 12 megapixel photos. The other main difference is the Intelligent Flight Battery charger. The Phantom 3 Advanced comes with a 57-watt charging unit and the Phantom 3 Professional comes with a 100-watt charger. So you'll get shorter charge times with the Phantom 3 Professional. For more info, see our Phantom 3 Professional vs Phantom 3 Advanced Guide HERE
Can I remove the camera and attach my own?
No. The cameras that come with both models are permanently attached. Attempting to remove, replace, or modify the camera may damage the product and will void your warranty.
Can I charge my Remote Controller and Intelligent Flight Battery at the same time?
While the Remote Controller charger and Intelligent Flight Battery charger have been integrated into one unit for your convenience, it is recommended that you only charge one item at a time. We recommend that you never charge both items using the same charger at the same time.
What are the buttons on the back of my Remote Controller for?
The two buttons on the back of the Remote Controller can be customized and assigned to function as you choose through the DJI Pilot app. Refer to the manual for more information. See the DJI Phantom 3 manuals HERE
How far can I fly my Phantom 3?
The signal transmission distance will vary depending on environmental conditions. In optimal conditions, the Phantom 3 drone can reach distances of up to 1.2 miles (2 kilometers) away from the pilot.
What app should I use with my Phantom 3?
The Phantom 3 is compatible with the DJI Pilot app for iOS and Android, which is already used with the DJI Inspire 1. The app will detect which aircraft is connected and automatically adjust accordingly.
Which mobile devices are compatible with the app?
The DJI Pilot app is only compatible with devices running iOS 8.0 or later or Android v4.1.2 or later. The following devices are recommended: iOS: iPhone 5s, iPhone 6, iPhone 6 Plus, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, and iPad mini 3 Wi-Fi + Cellular. This app is optimized for iPhone 5s, iPhone 6, and iPhone 6 Plus Android: Samsung S5, Note 3, Sony Xperia Z3 , Google Nexus 7 II, Google Nexus 9, Mi 3, Nubia Z7 mini Support for additional Android devices will become available as testing and development continues.
How do I use the Director automatic video editor?
Director is an automatic video editor built into the DJI Pilot app. After recording several video clips, simply tap “Director” from the app’s home screen. You can then select a template and a specified number of clips, which are automatically combined to create a short film that can be shared immediately. How do I customize the sticks on my remote controller (change the control mode) for my Phantom 3? By default, the Remote Controller is set to Mode 2. This means that the right control stick controls the movement of the aircraft and the left control stick controls the throttle and orientation of the aircraft. These controls can be changed to Mode 1 or set to a customized configuration in the DJI Pilot app. This is only recommended for advanced users.
Can I use a Phantom 2 Remote Controller with the Phantom 3?
No. The Phantom 2 Remote Controller is not compatible with the Phantom 3. The Phantom 3 uses an all new Remote Controller that operates at 2.4 GHz, has dedicated buttons for camera control, and has customizable buttons to fit your needs.
Can I use a Phantom 2 Intelligent Flight Battery with the Phantom 3?
No. The Phantom 3 uses a newly designed Intelligent Flight Battery with greater power. The Phantom 3 has a 4 cell battery with a capacity of 4480 mAh and a voltage of 15.2 V.
My Phantom 3 does not turn off right away, is something wrong?
Do I have to buy the Remote Controller separately?
Does my Phantom 3 support dual Remote Controllers?
What does the “P, A, F” switch on the Remote Controller do?
This switch, called the Flight Mode Switch, allows you to toggle different flight modes:
P-mode, or Positioning mode, indicates that both GPS and the Vision Positioning System are active and your Phantom 3 will attempt to stabilize using both.
In A-mode, or Attitude mode, the aircraft does not use GPS or the Vision Positioning System. Only the barometer is used for stabilization. The aircraft can still return to the Home Point as long as a sufficient GPS signal is available.
F-mode, or Function mode, activates Intelligent Orientation Control (IOC) functionality. Refer to the IOC section in the Appendix of the User Manual.
By default, only P mode may be used. Refer to your user manual for instructions on unlocking the other modes.
What is the Phantom 3 flight time?
How can I restore a video file if the power is turned off during recording?
How can I ensure that my pictures and videos will be synchronized to my iOS album?
Do you offer a Phantom 3 Advanced bundle?
What about a Phantom 3 Professional bundle?
What unique accessories are in the Executive Bundles?
What should I do to land my Phantom 3 smoothly as possible?
Why is the discharge time of the battery not zero, even though I have never used it?