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PowerEgg Drone Frequently Asked Questions

1. How can I become an authorized PowerVision reseller?

PowerVision helps people capture and share their lives’ most meaningful experiences with others, to celebrate them together. Our retail and dealer partners are critical to helping us spread the PowerVision experience to consumers around the world. We appreciate the time and resources our dealers invest in training knowledgeable staff and providing a compelling PowerVision in-store experience. In return, PowerVision is committed to consistently developing and delivering innovative products that capture consumer interest and bring in higher revenues and more customers to your store.

Are you interested in representing PowerVision as an international reseller?

Email us at us@powervision.me or aaron.beach@powervision.me.

We appreciate your interest in partnering through the reseller program, and we look forward to learning more about your business.

 

2. What devices are supported by the Vision+ app?

The Vision+ app requires a 5G WiFi capable Apple or Android device. This is to ensure that the WiFi connection is powerful enough to prevent latency, freezing, or crashing issues while registering and flying the drone.

If you wish to use your device to operate the PowerEgg, it must be capable of supporting:

Wi-Fi - 802.11a/b/g/n Wi-Fi (802.11n 2.4GHz and 5GHz) / Bluetooth 4.0 wireless technology.

This is a partial list of devices recommended by PowerVision pilots. We have found that the user experience with Apple iOS is superior -- however, we are working to achieve the same user experience with Android.

Apple Devices (Requires iOS 9.0 or later)

-iPhone 5s
-iPhone 6
-iPhone 6 Plus
-iPhone 6s
-iPhone 6s Plus
-iPhone SE
-iPhone 7
-iPhone 7 Plus
-iPhone 8
-iPhone 8 Plus
-iPhone X
-iPad Mini 3
-iPad Mini 4

Android Devices (Android version 4.4.0 or later)

-Samsung Note5
-Samsung Note6
-Samsung Galaxy S5
-Samsung Galaxy S6
-Samsung Galaxy S6 Edge
-Samsung Galaxy S7 Edge
-Samsung S8
-Huawei P10
-Huawei P9
-Huawei P8
-Huawei Honor 8
-Huawei Mate9
-Huawei Mate8
-Xiaomi Mi5
-Xiaomi Mi5s
-OPPO R11S
-Moto Z
-OnePlus 5T

Android Tablets

-Huawei M3
-Samsung Tab S2

 

3. What if the magnetometer fails self-testing?

If you're finding that the magnetometer fails self-testing, there could be a couple of different factors at play.

1. You could be in a strong magnetic field or indoor. Move to another location and try again.

2. The magnetic field may have changed, and you will need to recalibrate.

 

4. Why won't the base station connect to the PowerEgg?

THIS ARTICLE WILL WORK ONLY IF YOUR DRONE IS ACTIVATED AND LED LIGHTS ARE ANYTHING OTHER THAN WHITE.

If you find that the base station keeps searching without ever connecting to the PowerEgg, follow the steps below to resolve the problem.

1. Keep pressing the power button on the top of the PowerEgg for 20 seconds. You will see the battery light up twice and the rear light turn blue.

2. Connect your mobile device to the base station via WiFi. When the connection is complete, go to the app and click the top left icon. Press "Base Station Unbind," then press "Confirm."



3. Wait for the base station to connect to the PowerEgg.
4. Last step, go to the same dialog and click "Base station Frequency", that will make sure your connection is unique and safe.

 

5. Why is my base station connection weak?

Our current transmission doesn't support the channel automatic switching.

If you find your connection to be weak, please land your aircraft and switch to another channel.

 

6. What do I do if the battery level is low during flight?

To ensure the safety of the user and the aircraft, the PowerEgg and the Vision+ app have automatic responses in the event of low battery levels during flight.
When the battery level reaches 30%, the app will notify the user to return to home. When the battery reaches 10%, the aircraft will land at its current location.

 

7. Why I receive no GPS signal no matter where I go?

Your device setting maybe blocked the application to receive the GPS signal. Please check your setting.

 

8. How to Register my PowerEgg?

The Federal Aviation Administration (FAA) has created this website for registering your drone: https://registermyuas.faa.gov

 

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