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DJI Tello FAQ

Ryze Tello drone

The DJI Tello is an infinitely fun drone, perfect for beginners. Fly it right out of the box and snap pictures, take video, or enjoy the first-person experience with VR Goggles! Learn more about this incredibly enjoyable drone with the frequently asked questions below:

 

Aircraft

How do I control Tello?

You can control Tello directly via the Tello app or with a supported Bluetooth remote controller connected to the Tello app. 

What kind of interesting things can Tello do during flight?

Tello can perform eight different flips, fly up and down from your hand in Bounce mode, and automatically record short videos with EZ Shots.

Can Tello fly indoors?

Yes, Tello is safe to fly indoors. It can also fly outdoors, but it is only recommended to do so in windless conditions. 

Is Tello waterproof?

No.

Camera

What special features are in the Tello camera?

Tello's camera is capable of capturing photos and recording videos. With EZ Shots, users can fly in 3 specific patterns while recording short videos. 

Where are my captured photos and videos saved? How can I export them?

Photos and videos save to your smartphone. You can then export files from your smartphone at your leisure. 

Do I need to insert an SD card to store photos and videos?

No.

What is Tello's video transmission range?

Maximum video transmission range is approximately 100m, but that range may vary according to your environment. 

Batteries

How do I charge Tello's battery?

You can either charge one battery via the USB port on the aircraft or charge 3 batteries simultaneously with the battery charging hub.

Does Tello support battery hot-swapping?

No. If you do so, you may lose the photos or video taken during your last flight.

 

Propellers

How do I replace propellers?

You can replace propellers by manually detaching the old ones and mounting new ones.

How can I differentiate between clockwise(CW) and counterclockwise (CCW) propellers? Do I have to mount different propellers in specific places?

Tello's propellers and motor casings are marked for differentiation. CW and CCW propellers must only be attached to CW and CCW motors, respectively. CW propellers have notches near where they attach to the motors, and CW motor casings are also marked with notches. CCW propellers and motors both do not have notches. 

 

Updating Firmware

How can I update my Tello's firmware?

You can update Tello's firmware via the Tello app.

What should I do if the update fails or is interrupted?

If the update fails, reconnect your Tello to the Tello app and try again. 

Can I update my Tello on a computer?

Not at this time. 

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