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DJI Mavic 2 Pro / Zoom Drone Frequently Asked Questions


The Mavic 2 is finally out! With superb camera performance, the newest generation of the Mavic provides countless opportunities for photographers to create their perfect shot. But there might be some questions about these new DJI drones that need to be answered. This article sums up a couple of common questions that may help you learn more about the Mavic 2. 

1. What are the main differences between the Mavic 2 Pro and Mavic 2 Zoom?

The main difference is their cameras. 

The Mavic 2 Pro’s camera, designed in collaboration with Hasselblad, contains a 1-inch 20MP image sensor and an adjustable aperture. These upgrades provide you with more picture clarity, vivid colors, and less image noise. Even if you are in a low light environment. 

Thanks to Hasselblad Natural Colour Solution (HNCS) technology, your footage colors will have a more natural and less distorted look. The 10-bit Dlog-M color profile of the Mavic 2 Pro allows the camera to record over 1 billion colors. 

The Mavic 2 Zoom version has a 1/2.3 inch 12MP image sensor and features a 2x optical zoom lens (focal length: 24mm-48mm). 

It provides 2x more zoom and a faster focus speed than the Mavic Pro when shooting still images. The high-performance zoom lens allows you to record Full HD videos even with 4x lossless zoom. With the adjustable focal length, the Mavic 2 Zoom allows you to easily change between capturing close-ups and wide-angle images. When shooting videos, this feature offers you more space to add professional-looking visual effects like Dolly Zoom. Both Mavic 2 versions can shoot 4K videos with a bit rate of 100 Mbps. 

2. Compared to the Mavic Pro, how has the Mavic 2 been improved?

The Mavic 2 is an improvement in almost all aspects over the Mavic Pro including camera performance, video transmission, fight time, flight speed, low-noise, omnidirectional obstacle sensing, intelligent functions, and its unique Hyperlapse feature. 

3. Can I connect the Mavic 2 with the DJI Goggles series?

The Mavic 2 supports DJI Goggles version 01.04.0500 (or later versions) and DJI Goggles RE version 01.00.0600 (or later versions). Please note that DJI Goggles only support a 2.4 GHz frequency band, while DJI Goggles RE supports both 2.4 and 5.8 GHz frequency bands for enhanced connectivity. 

4. Is the Mavic 2 waterproof?


5. What is the flight time of the Mavic 2 at full charge?

Maximum flight time is up to 31 minutes due to lower power consumption than before. 

6. How fast can the Mavic 2 fly?

The Mavic 2 drones are able to reach a maximum speed of 72kph (approx. 45mph) in sport mode. 

7. How high can the Mavic 2 fly?

The Mavic 2 can fly to a height of up to 500m. 

8. What is the operating temperature range of the Mavic 2?

The operating temperature range goes from -10°C to 40°C. 

9. How far can the Mavic 2 fly?

Thanks to the new OcuSync 2.0 transmission system, you can fly the Mavic 2 up to 8km (approx. 5 miles) away when there is no interference or obstacles between the aircraft and the remote controller. 

10. How much storage capacity does the Mavic 2 have?

Besides 8GB internal storage, you can insert a microSD card with a maximum storage of 128GB into the aircraft to hold all your pictures and videos. To ensure flawless savings, microSD cards with UHS-I Speed Grade 3 and beyond are recommended. 

11. How does the Mavic 2 Pro’s adjustable aperture affect my images or videos?

The adjustable aperture allows you to take pictures and record videos even in dim environments. While shooting in low light, set the aperture to f/2.8 to let more light enter the lens, so you don’t have to increase ISO and slow down the shutter speed. This helps you avoid ISO noise, and blur effects in your shots. 

12. What is the control range of the Mavic 2 gimbal?

Control range of gimbal: pitch axis covers -90° to 30° and (only if connected to DJI Goggles) yaw axis -75° to 75° -90° to 90°. 

13. What is APAS?

Advanced Pilot Assistance Systems or APAS calculate flight paths to bypass obstacles horizontally or vertically. With this feature, the Mavic 2 avoids obstacles automatically while you pilot forward or backward. 

14. What is Hyperlapse?

Have a look at this new feature. 

This new addition allows you to shoot moving time-lapse videos which are created in just a few taps in DJI GO 4 app. After activating Hyperlapse, the aircraft shoots time-lapse videos while moving in the direction of your selected flight mode. At the end, you will get your edited time-lapse shot without doing any post-processing by yourself because the app will do all the work for you. Four different modes offer more variety to create your perfect time-lapse effect. 

15. What is Dolly Zoom?

This will give you a better idea of what Dolly Zoom is: 

When you activate Dolly Zoom the aircraft will start to record a video while flying backward. At the same time, the camera will track and zoom at the selected object. When you look at the video you can definitely see that the composition of your target stays pretty much the same while its surroundings become wider or narrower. Only the Mavic 2 Zoom supports Dolly Zoom. 

16. What are enhanced HDR-Photos?

This means the Mavic 2 is able to capture photos with a higher exposure value. To be more precise, the Mavic 2 blends a sequence of images with different exposure to get one photo that offers higher dynamic range and more color depth. 

17. What is SuperRes?

This new Mavic 2 Zoom feature allows you to take a picture in 24 mm equivalent 5. The camera will capture and patch nine photos with its telephoto lens, resulting in a 48-megapixel super-resolution photo. 

18. How much does the Mavic 2 cost?

19. Which Mavic 2 version should I buy?

To answer this question our article about Mavic 2 Pro vs Mavic 2 Zoom might be helpful for you. 

20. Should I buy Mavic 2 even though I own Mavic Pro?

Before you make a decision you should read this In-depth Mavic 2 vs Mavic Pro comparison.  

21. Where can I get technical support?

You can check out DJI Supports YouTube channel or send them a message via Facebook Messenger. 

22. Are there any drone communities to join?

Yes. You can join the general DJI OFFICIAL OWNERS Group or the OFFICIAL MAVIC PRO/MAVIC AIR OWNER Group on Facebook to get in touch with other Mavic owners. 


1. What are the main advantages of the cameras on both the Mavic 2 Pro and Mavic 2 Zoom?

The Mavic 2 Pro comes equipped with the all-new Hasselblad L1D-20c camera. The brand new 1-inch CMOS sensor has an active sensing area four times more effective than the original Mavic Pro. The large sensor also means better performance in low-light environments with a more extensive ISO range, and max ISO lifted from 3200 to 12800.

The Mavic 2 Zoom is all about dynamic perspectives and is powered by a 1/2.3 inch 12-megapixel sensor with up to four-times zoom, including a two-times optical zoom (24mm–48mm) for more creative aerial photography options. 

2. Why is the L1D-20c on the Mavic 2 Pro designed by Hasselblad?

DJI and Hasselblad have spent the last two years in collaboration making the L1D-20c camera, co-developing attributes such as lens definition, image processing engine, and image effect optimization, to make a Hasselblad quality camera small enough to fit on the new Mavic 2 Pro. The L1D-20c also possesses Hasselblad’s unique Hasselblad Natural Colour Solution (HNCS) technology, helping users to capture gorgeous 20-megapixel aerial shots in stunning color detail.

3. What advantages does the Mavic 2 Pro have when recording video?

The Mavic 2 Pro is capable of recording 3840×2160 10-bit 4K Dlog-M and 4K HDR 10-bit videos at 100 Mbps.

4. What is the focal length of the Mavic 2 Zoom?

The Mavic 2 Zoom's 24–48 mm optical zoom camera supports shooting at 4× lossless zoom 1080p video.

5. Can I use the remote controller to move the Mavic 2's gimbal 75° from left to right?

No. However, you can do this in Head Tracking mode with the DJI Goggles series.

6. Why can't the Mavic 2's gimbal shoot vertically as the Mavic Pro does?

The Mavic 2's gimbal structure is optimized for increased stiffness, meaning that the camera is unable to rotate the full 90° needed to shoot vertically. However, you can choose the Vertical Mode in Panorama to get a stitched vertical photo.

7. Why does Dlog-M only feature on the Mavic 2 Pro and not the Mavic 2 Zoom?

Dlog-M is only available on the Mavic 2 Pro because the pro version was designed with the needs of professional photographers in mind, meeting demands for greater color correction capabilities.

On the other hand, the Mavic 2 Zoom has D-Cinelike to realize quick and easy color correction. Along with Dlog-M, D-Cinelike reserves more highlight and color information than any normal color correction mode, leaving more room for post-processing.

8. Can Mavic 2 take photos while recording video? 


9. What is the difference between Full FOV mode and HQ mode under Mavic 2 Pro’s 4K resolution?

Full FOV down samples from the 5.7K sensor to 4K resolution while HQ crops in the center for finer image quality but less FOV. Full FOV view is 75° and HQ view is 55°. You can select between them according to your actual shooting demands..


1. Can I adjust the focal length for Dolly Zoom on the Mavic 2 Zoom? 


2. How can I save the original photos generated when shooting Hyperlapse videos? 

Go to Camera Settings and tap the ‘Save Original’ button. You can select to save the original photos of the Hyperlapse video in either JPEG or RAW format. In ‘Storage Location’ you can choose to keep them on the Micro SD card or the internal storage. 


1. What is the maximum flight distance of the Mavic 2? 

18 km in extreme testing environments measured in 50.4 kph windless conditions down to 0% battery. However, be sure to keep enough battery during flights for a safe return. 

2. What is the maximum wind resistance level of the Mavic 2? 

The Mavic 2 can resist up to level 5 winds on the Beaufort scale. 

3. Can the Mavic 2's low-noise propellers be used on the Mavic Pro Platinum? 

No, the sizes are different, and therefore cannot be used on the Mavic Pro Platinum. 

4. Why are the maximum flight and hovering times different on the Mavic 2? 

The Mavic 2's rotor system is optimized primarily for forward flight. Thanks to its more aerodynamic airframe, the Mavic 2 consumes less power at certain forward flight speeds than when hovering. Therefore, the maximum hovering time is 29 minutes in environments with no wind while the maximum flight time can be up to 31 minutes flying at a constant speed in conditions with no wind. 

Omnidirectional Obstacle Sensing

1. What is Omnidirectional Obstacle Sensing? 

Omnidirectional Obstacle Sensing includes left/right, up/down, and forward/backward obstacle sensing. Sensing for left/right directions is only available in ActiveTrack or Tripod Mode.

Note: Omnidirectional Obstacle Sensing does not fully cover the circumference of a 360-degree arc. And the left and right obstacle sensing system only works in specific modes and environments. DJI warranty does not cover any loss caused by crashing when flying left or right, even when ActiveTrack or Tripod mode is activated. Please be aware of your surroundings and App notifications when operating the Mavic 2 to ensure safety.

2. Can I manually turn on/off the Bottom Auxiliary Light located at the bottom of the aircraft? 

Yes. The Mavic 2's default setting has auto LED enabled, which turns the Bottom Auxiliary Light on/off depending on the brightness of your environment. You can disable this feature in the app, and you can also manually turn on/off the Bottom Auxiliary Light in the app. 

Remote Controller & Video Transmission

1. How has the FHD video transmission of OcuSync 2.0 improved over the first OcuSync? 

OcuSync 2.0 supports both 2.4 GHz and 5.8 GHz frequency bands, featuring stronger interference resistance and auto-switching capabilities to deliver 8 km 1080p video transmission feeds (unobstructed, free of interference, and when FCC compliant). 

2. What is the latency of OcuSync 2.0? 

120–130 ms, which is 40–50 ms shorter than the first generation. 

3. Does the remote controller support HDMI output? 


4. Can I use the Mavic Pro remote controller to operate the Mavic 2? 

Currently, no. However, it will be possible soon. 

5. Can I connect my smartphone to the remote controller using an ordinary USB cable? 

You can use an ordinary USB cable to connect your smartphone to the remote controller via the USB port at the bottom of the controller (be sure to pull up the cable at the Micro USB port). This might, however, prove to be slightly inconvenient when flying the aircraft. Cables with different connectors come with the aircraft so you can choose the one most appropriate for you. 

6. Does the Mavic 2 support Wi-Fi control? 

No. You can only control it using a remote controller. 

7. What mobile devices does the remote controller support? 

Mobile phones that are 6.5–8.5 mm thick and no more than 160 mm long will fit in the remote controller clamps comfortably. We strongly recommend you to remove the protective cover before attaching your mobile phone. For tablets beyond this measurement range, please purchase the DJI Mavic 2 Tablet Holder. 


1. Can I use the Battery Charging Hub to charge four batteries simultaneously? 

No. The Battery Charging Hub charges batteries in sequence according to their power levels from high to low, avoiding the hassle of interchanging them while charging. Charging in sequence gives you a fully charged battery in the quickest possible way. 

2. How long does it take to fully charge a battery? 

Approximately 1.5 hours. 

3. How do I store the batteries when not in use? 

It is recommended to fully charge the batteries at least once every three months. 

Updating Firmware

1. Can I use other apps while updating the DJI GO 4 app? 

No. If you do, the update will fail. You will then need to download the firmware and update it again. 

2. Can I disconnect from the internet once the firmware has been downloaded? 


3. What should I do if aircraft and battery firmware versions are inconsistent? 

Connect the Mavic 2 to the DJI GO 4 app. The app will then check firmware compatibility automatically. You may upgrade according to the instructions. 

4. Does the Mavic 2's remote controller support hot swapping while connected to DJI Assistant 2? 

No. You need to connect the remote controller with a USB cable and then power on to connect to DJI Assistant 2. 

5. What factors could lead to an update failure? 

1. Low-battery level.
Before installing an update, make sure the battery level is above 50%.

2. Powering off the Mavic 2 or the remote controller during an update.
If this happens, restart the Mavic 2 and the remote controller, and begin the update again.

3. Internet was disconnected during the firmware download.
If the update failure persists, or the remote controller does not link with the aircraft, there may be firmware inconsistencies between devices. In this case, use DJI Assistant 2 on your computer to update the aircraft and the remote controller to the latest versions separately.


DJI Mavic 2 Pro/ Zoom